Question 1

What does a project cost, and how is the price set?

Accepted Answer

The price follows the scope: automating one process end to end always costs less than rebuilding a whole business area. Three formats depending on how well-defined the task is — Recon (1–2 weeks), Pilot (1–2 months) or Transformation (3–6 months). Exact numbers and engagement options go into a written proposal after the intro call and the free express audit. The mini-audit takes 2–3 days and commits you to nothing.

Question 2

Where do I start if I don't know what to automate yet?

Accepted Answer

That's a normal starting point. The Recon package (1–2 weeks) exists for exactly this. We study your current processes and build a map of options: where AI actually pays for itself, and where a small script or a rule change would do the job. You end up with a document containing concrete recommendations, an estimate of the effect, and priorities. Start with a free 30-minute interview call — nothing to prepare.

Question 3

Do you work with Bitrix24 / 1C / amoCRM?

Accepted Answer

Yes, that's the standard stack for most of our clients. We build AI on top of the systems you already run, without switching platforms — client records, telephony and document flow stay where they are. Case (May 2026): industrial equipment manufacturer, 130 sales reps, a RAG assistant in Bitrix24 over 11,000 files (PDF, DOCX, PPTX) and 60 videos, around 120 GB. amoCRM goes through the standard API; we cover technical details and scope on the intro call.

Question 4

What guarantees do I get?

Accepted Answer

Not promises — terms you can read. Step 1: a free express audit in 2–3 days, a document describing what we saw, what we propose and a link to a similar case, with no payment or obligation. Step 2: 50% upfront, the rest after the milestone is delivered and closing documents are signed; larger projects split into more steps. Step 3: hard scope fixed in the contract, with anything new handled as an addendum.

Question 5

Can I see the code and get the sources?

Accepted Answer

Yes. Who owns the code decides how secure and how independent your business is, so the handover is written into the contract. At the end of every stage you receive the full source code and the technical documentation needed to support it. The product is deployed inside your own perimeter and becomes yours outright — no black boxes, no hidden subscriptions. We go through the handover format and architecture on the intro call.

Question 6

How is data protected, and where do the servers live (152-FZ)?

Accepted Answer

For manufacturers and agricultural businesses, security is the first filter anything has to pass. Every solution is designed against the requirements of 152-FZ, the Russian personal data law. Systems are deployed either on the client's own servers (on-premise) or inside a protected Russian cloud perimeter — VPS in Russian data centres, Docker, an isolated environment. Equipment manufacturer (130 reps): the RAG assistant and call analytics run on servers inside Russia, with no Western clouds. Dairy farm: the CV stack (EfficientNet-B1, ByteTrack, YOLOv11, RTMPose) runs on an NVIDIA Jetson Orin NX on site, processing video locally without an internet connection.

Question 7

How long until I see results?

Accepted Answer

It depends on the scope. Recon delivers an analytical document with priorities and an estimate of the effect in 1–2 weeks. Pilot puts one process end to end into production in 1–2 months. Transformation rebuilds one business area in 3–6 months. You'll see the first output within 2–3 days of the intro call: the free written express audit. The machinery distributor case (RAG over 11,000 files) went live in May 2026; the dairy farm project ran as 4 stages of 1–3 months each.

Question 8

Do you work with individuals or pre-revenue startups?

Accepted Answer

No. We work with registered companies and sole proprietors only. Our format puts the founder personally on the design and delivery of every solution (founder-led delivery), and at small budgets that stops adding up. If the budget isn't there yet, use the free material — the AI readiness checklist is linked from the hero section.

Cut operating costs and grow margin

What already works for clients

Cortex IT case: machinery distributor

Cortex IT case: dairy farm — animal identification

Cortex IT case: dairy farm — event monitoring

Cortex IT case: real-estate agency

Four steps from first call to sign-off

Intro call (30 minutes)

Mini-audit (2-3 days, free)

Proposal (3 options)

Contract, 50% upfront, milestones with sign-off

Questions we get most often

Request a mini-audit — 2-3 days